Contact Us
Questions about our products, your order, or need research support? We’re here to help.
Get In Touch
General Inquiries
Email: info@luminospeps.com
Response Time: Within 24 hours
Order Support
Email: support@luminospeps.com
Hours: Monday – Friday, 9:00 AM – 5:00 PM CT
Response Time: Within 12 hours during business days
Bulk & Wholesale Orders
Email: orders@luminospeps.com
For custom quantities, institutional pricing, or recurring research supply agreements.
Common Questions
Where is my order?
Once your order ships, you’ll receive a tracking email. You can also check your order status in your account dashboard. Orders placed before 1PM CT typically ship the same day.
Do you offer COAs?
Yes — every order includes a lot-specific Certificate of Analysis. You can also verify any COA on our Verify COA page.
What is your return policy?
We accept returns on unopened, undamaged products within 30 days. See our full Shipping & Returns policy for details.
Do you ship internationally?
Currently we ship within the United States only. International shipping may be available in the future.
Note: Luminos Peptides products are sold strictly for research and laboratory use. Our support team cannot provide guidance on human consumption, dosing, or therapeutic applications.